Callous personnel, prayer cards with typographical errors that seemed to annoy them when we asked for them to correct it. Felt like they were in this business for the profit and no compassion whatsoever. - (Maureen)
Robinette Funeral Home handled the services for my father on Sunday. Pat, his family, and Johnny are professionals who add a personal and sincere touch. - (Gale Ferrell)
Every story has two sides. North may have theirs, but here is our family's. North's Funeral Home is NOT concerned with your family during your time of grief. Our loved one, Oscar Villalobos, passed away this past week. He prearranged for his final moments with North's. Unfortunately, his final arrangements and family were handled with less respect than I'm sure he felt would happen.
Apparently, every step of funeral arrangements must be made with North's for they will not guide nor assist the family unless it is paid for. The family's understanding of prearrangement did not meet the North's understanding. Please verify if all issues have been addressed: transportation of body, embalming, visitations, memorial service and certainly make sure that all these occur within their open hours otherwise it might get in the way of their evening plans.
Additionally, get everything in writing and always know who with you are talking. We called and spoke with Sandy North stating we were coming in from out of town and we had flowers being sent for Oscar. She told husband they would hold them. However; we found a note on their doors DO NOT leave anything for Oscar Villalobos. Family has not made arrangements. Then, when we asked about the flowers, Ms. North told my husband they never delivered. In fact, the florist was called and told to pick them up.
For a moment, let's forget the apparent lying and lack of respect. Let's say, we the family, did not make arrangements. A good business designed around service ( according to their sign, serving people for 100 years), you would think that a conversation would happen with the family to identify any shortcomings in arrangements. That they would insure all aspects were covered and a clear understanding of arrangements were made for both parties.
Instead, we were told the body was in too bad of condition, it would take too long to make him look right and we wouldn't be able to see him until the next day before cremation. They did nothing to ease the family's pain and give them one last opportunity to say goodbye to a father, a grandfather, a brother...a good man. By the way, the cosmetic work they did was good. Oscar looked very natural, very much at peace. Pretty good for a body that was in "pretty bad condition".
So, that is our side of this story. But, don't take our word for the service...ask anyone in Abilene. Ask the State School what their thoughts are of North's Funeral Home.
- (Dani Villalobos)
The worst place to deal with during this time. Its not worth all the headache, attitude and rudeness. Go somewhere more profrssional. You and your Loved one deserves better! - (Sally sur)
I was very displeased with the services rendered by the Smith Funeral Service INC My relative looked horrible and she was poorly taken care of even if it was short notice never in my life would I recommend this company to anyone. I am deeply dissatisfied. I felt so much disrespect because the funeral was barely over before they pushed her into the ground. These people should be ashamed of themselves for what they did. I WILL NEVER LOOK TO THIS COMPANY AGAIN!!!!! - (McCullen)
Mr. McIntyre & his staff provided outstanding service for the loss of my loved one. They went above and beyond to meet our every need. They were able to work within our budget and still maintain the services we were looking for. - (Sam Rodgers)
The Beggs family are the nicest, most considerate people that we have ever dealt with. We had always patronized the old firm in town that has been in business for generations. We are glad that we made the right choice this time. Attentiive,compassionate, courteous, professional and first class. We wish that would expand into the Columbia County market. - (Thomas Williams)
They were very caring and attentive to our needs and requests. They are the only funeral home our family uses and their prices are very reasonable. - (Mary Dickson)
I live over 2 hours away from Kamienski Funeral Home in Garfield, New Jersey now, however, as a child I grew up in the area and many of my family still live in the surrounding areas. Kamienski has taken wonderful care of all my family since I can remember. My mom, who now lives with me, wanted her funeral pre-paid and her arrangements to be made here in Garfield. The concern and helpfulness I received when making my mom s arrangements were genuine. You can t imagine what a relief is is to me to have all the arrangements done living so far away. - (JamesAngelo Campistrous)
when my aunt in law passed, my mother in law had the services there. since day on it has been hell with these people. its been over 2 months and my mother in law is still having to fight with these people. she passed in houma Louisiana and was transported to here. they charge my mother in law for the transport and said they would pay the funeral home that transported her. over 2 months later they still haven't paid for transport. the book marks they done are the worst ones I ever seen. the bookmarks were late and then all the dates were wrong. I would want my body throw in the garbage before I would want my family to deal with these people. stay clear. - (kevin)
we just had my sisters services there last week, Mr. Robinette and his family are wonderful and do an excellent job. God Bless all of them. - (angela )
Chris is very good, the room is nice and large. My mother looked beautiful. I would rate it higher if one certain person could be nicer to family members.
- (Dorothy Hayes Johnson)
this is one of the worst funeral homes i have ever been to i wouldnt lay my dog down with these people it was cold and miserable they would not let you bring in hot bevs or did they serve any do not use this service or you will be sorry sorry service - (connie knippenberg )
Gary Nelson- class of 1966, Seaside H.S., a smiling guy. Ran around with Coleman Schleiss. Was one of the neat classmates, sorry to learn he has passed away. - (Rick Lucas)