Thank you Joe and family for your outstanding service and accommodation. You've gone way above and beyond to ensure that our religion practice and needs are met without hesitation.
We THANK YOU again for everything.
Service from 2/8 through 2/11/2015. - (Nguyen Family)
I would NEVER recommend this funeral home to anyone. I would never want a family to experience what mine did. It started when my mother in law passed and they sent one person to pick up her body. They had the two son's and grandsons place her in the body bag and carry her down the steps and outside to the van to take her away. Her head was exposed and even the neighbors were in disbelief. When I questioned Carol at Fink Funeral Home she said they were short handed and that was why only one person showed up to pick her up.. I had asked her what would of happened if my 84 year old father in law had been there alone and she said then they would have called the police for assistance, but they didn't do that. My husband will have that memory of his mom in that bag until the day he dies......ITS UNACCEPTABLE! The obituary had her name spelled wrong, the typing had mistakes and the grammar was deplorable. Doesn't anyone proof read this things?. The death certificate had the wrong social security number and I was told the corrected ones were in the mail. I never received them and after numerous phone calls I had to go myself to Vital Records and repay for them myself. When I kept calling Carol for these she said to me, "well they are coming from Glen Burnie." Il live in Baltimore County and mail arrives within a day or 2. Again, we never received them when I kept calling her, she hung up on me. I wouldn't even give this hole in the wall a1 star rating. Do yourselves a favor and go to a reputable place for your loved ones, this is NOT THE PLACE TO GO ! Save your family the grief mine had to suffer !!!! - (D& H W)
Be very careful with this funeral home. They may lack honesty, and or diligence.
A year ago we lost a parent/In-Law. We used Modell because the parent's spouse was handled through them. During the arrangements ,with the owners daughter, we informed her that the Parent had changed it's mind, and instead of the full burial package, the Parent had previously decided on, the parent wanted Cremation, and a Memorial service at our Church. The Pastor had become a good friend. The Daughter worked with us on the Urn, cards and the arrangements of the remains. Yet, it appeared to us that she became preoccupied with other matters and wanted to give us over to someone else as soon as she could. On later reflection we questioned ourselves on her leaving us was due to the amount of money we were not spending.
Months passed as I went through boxes of the parent's records, gotten food poisoning, and spent weeks sipping Broth and sleeping. As we did not pay in full immediately Modell put the account into collection. While recovering I spent an hour in the morning and another in the afternoon back in the boxes. Discovering, in a bundle of old Bank records, a Customer's copy of a Forethought Funeral Insurance policy written by Modell Funeral Home.
I contacted Modell and the daughter answered. I told her what I had discovered, and her immediate response was how glad she was that she was not the person to have handled this. How that person should have checked the records. (She must have been doing something else when she spent over ten minutes checking, or she did find the records?, we do not know). She then asked to take care of the matter for us, for which I declined, having no confidence or trust in her or them.
The story continues but the above is the essentials. I still question myself on whether or not she was diligent, or if she had found the policy. Did she have a lack of memory in handling us, or was she trying to cover herself. Did she put us in collection to further gain funds and cover themselves?
What was nice, was that in the final meeting she never gave us or offer us any credit for there lack of service, Professional to the end. Oh, I forgot they messed up the cards. - (Mark)
Today is the anniversary of the passing of our father on March 3, 2014. When the mail arrived we had a card from Gary and Patsy Comer, honoring the anniversary of his passing. We remembered how thoughtful and gentle they were to us when we were so vulnerable in our sorrow. The quality of service that Gary provided us when we needed him is extraordinary. - (Chris & George Jetter)
Mark and everyone else at Adams did a real good job on putting together the service and even set up a Military Honors service at Dayton National Cemetery for my father. He even assisted me with ways to receive financial support at the VA. Thanks Adams Funeral Home. - (Joshua Miller)
I would like to start off my saying my beautiful and amazing loving Mother was call to heaven on Feb 01, 2015 it was a very sad day for my Family.We were very heart broken we knew she received her Angle heaven wing.We were given the name and contact telephone number of a mortuary.I called and made an appointment with Manny Villelas to talk to him about making arrangements for my mother funeral.I and my sister attended the appointment .Manny is also the owner of the two mortuary the Universal Memorial Center and South Mountain Mortuary. He was very knowledgeable and compassionate with our Family .Manny paid very close attention to every detail on our request for our mother funeral right down to her hair color.The staff was very professional and compassionate "especially" Tammy who took care of the life insurance paper work kept our family in the loop as far as the authorization. I am very ,very Impressed with the respect of there handling our special needs at this very difficult time .I told Manny that I would recommend them highly !! I will give them 10 Stars because they certainty deserve it. - (Greg P.)
Just used the services of Woods-Rettig Funeral Home and was very pleased. Durning the planning stages we never felt pressure to "buy up" for items. They covered the details in a thorough, professional and caring manner. My mother looked beautiful, they did an amazing job. The entire experience during a difficult time was outstanding and our family would recommend Woods-Rettig Funeral Home to anyone in need. - (Sherri Goodwin)
We recently lost our mother due to complications after an unexpected surgery. What a shock! It was devastating. Anyone who has been through the loss of a loved one knows it is a daunting and overwhelming experience. We were all dreading the trip to the funeral home to start the process of putting mom to rest. However, Barb and the incredible staff at Swan-Law made the experience as painless as possible. The staff was professional, thoughtful and most of all genuine. Yes, guiding you through the process is their job. However, each person we dealt with was sincere, gentle and understanding.
The on-site reception room we opted to use after the memorial was perfect. It was so easy to have guests simply cross the hall to visit and share stories about mom. We were not pressured to use the room, it was simply offered. Barb also suggested a very modest menu that fit our needs perfectly.
My father is so happy with the service and attention we received, he plans on making pre-arrangements for his memorial with Swan-Law's pre-planning service. We shed plenty of tears planning mom's services, but were surprised to also share quite a few smiles and laughs at the same time. I would highly recommend using the Swan-Law for your funeral/memorial needs. - (Camie Beagan)
DO NOT truths your love ones with Mickeys Funeral Home. Being from out of town I thought they would take good care of my Mother. Was I ever wrong. My Mom had to be sent to another Funeral Home and It took them hours to correct the damages that was done by them. And the Director promised me he would take care of my mother. I figured he would, didnt he have a mom. - (jon)
To the family of Irene Gomsrud: I am saddened to learn of Irene's death. I will miss the visits with her, her smile and happy outlook, and her "Irishness". May all your good memories of her be of comfort and continue to warm your hearts. - (Karen Cruz)
They were friendly at first, but showed no attention to detail, they sent or Father's remains to the wrong address then stuck us with the bill to get his remains back, basically they said there were done and told us to call Fed Ex to pay and have them ship the remains to the correct address. When a loved one dies it is already a trying time, then when the funeral home you deal with makes it even harder with no compassion or willingness to fix there mistake it's just unimaginable. I would Not recommended anyone to use Desert memorial services if you want good compassionate correct service! - (D)
I would just like to say that I would never use this funeral home due to the tasteless commercials it is showing for its wrestling program due to air beginning tonight. I find it totally disgusting in everyway. - (Phyllis Loftin of Conway)
My brother and I chose Desert Memorial to perform our dad's cremation since their reviews were good and their rates were low. We dealt with Kristen Anderson, and we told her to ship our dad's remains to his former Kentucky address only if they could do so prior to his memorial service. Otherwise, she was to refund the shipping charge and provide me with instructions on when and where to pick up my dad's remains.
About two (2) months after my dad's memorial service, Desert Memorial finally conducted my dad's cremation and sent his remains to his former address in Kentucky, without notifying us and against our prior instructions. They only told me about this after I inquired about it. Now, they are attempting to wash their hands of the matter, forcing us to attempt to clean up their mess, so to speak.
I would definitely recommend looking elsewhere, since no one wants to deal with this company's mistakes in addition to the pain of the loss of one's loved one. - (Darwin Airola)
Dear Sarah Jensen and the Palmer Bush Jensen Delta Chapel Team:
Thank you so much for your assistance in preparing the arrangements for the funeral and the burial of my husband and our father. Excellent and compassionate special touches helped us deal with his passing. Our family is very happy and pleased with all services and had complete understanding of each one. We will be recommending Palmer Bush Jensen Delta Chapel to other family members and friends when the need arises.
Thank you again,
The Proseus family - (KA Proseus)