Ozone Park - Queens, New York
I drove everyone in the office crazy by calling, asking questions, crying b/c of family issues & EVERYONE tolerated more than they should have. A very special thank you to Phil.
Posted: Jan 27, 2015
I recently can to knowledge of your funeral home through the media and the story regarding grieving parents attempted theft of their deceased son's ashes. I recently lost my infant son. I am disgusted with your funeral home. The funeral home that handled our son's services and cremation did not charge us a dime. They refused to accept any type of payment. Our of respect for us and what they recognized as such a significant loss they were willing to take the financial loss. Mesa Funeral Home in Grand Junction Colorado. You should take a lesson from them!!! It was an amazing gift to us to comfort us. Mr. Edgar Rodriguez to you personally, to say in your interview that you hope the family is able to find closure in their theft and not being able to get the sons ashes out of the country is terrible. That was a very mean and hurtful thing to say. How dare you use manipulation of grieve of these people's son to support your cause. And really you think you are a compassionate man to offer to reduce the fee. You should have never mentioned charging them in the first place!!!! I also understand how funeral homes work. They are a business and therefore need to make a profit. I have immediate family members who own and operate a funeral home. You sir only care about profit in the business. Your business clearly has no compassion for it's customers. This would be the last place on earth I would allow my loved ones to be handled.
Posted: Mar 09, 2014
South Milwaukee, Wisconsin
I attended an open casket viewing for a very close grandmother of mine at molthen bell funeral home. I and several very close relatives all agreed that the person in the casket did not even resemble her mother at all and to this day this daughter still does not feel she has closure. My understanding was that the funeral home had an intern that was doing the body preparation. I myself to this day say that the person in the casket the day of the funeral was not my grandmother. No resemblance whatsoever to any of the pictures posted. I do not recommend this funeral home to anyone.
Posted: Apr 07, 2016
Nothing like making a difficult time harder. My friend was buried yesterday and Tom, the owner of this funeral home told the deceased's best friend that he was going to hell and that he, as well as myself and other friends and family members were not welcome at the burial per the request of people that did not pay for the services. Later they apologized and said they didn't realize who had paid them but its too late. My friend is in the ground and we did not get to attend the burial.
Posted: Apr 16, 2014
San Antonio, Texas
Affordable, good service, I would recommend Brooks Funeral Home to anyone.
Posted: Jul 07, 2012