Wood Ridge, New Jersey
We laid out my Uncle at this place and it was disgusting to say the least! The smell of Cigarettes was over whelming when you walked in the door and it is very dated. The couches were stained and all sagging and the carpeting was worn out. My Aunt who is elderly asked if I would help her and the Gentleman was kind to her but he kept switching prices midstream she was confused and I ask that he please leave the room to discuss further. I spoke to my Aunt and as I looked over by the door he was standing and eavesdropping. Needless to say we left it was very unsettling experience. I cannot remember his name but he was older wore glasses and smelled of Cigars. Outside the place looks lovely but once inside it is a timewarp
Posted: Jul 14, 2013
New Bedford, Massachusetts
My Aunt's service was July 3, at Rural Cemetary, at the spot her flatstone was going to be placed. All services were paid up front, but as of Jan, 2013, still no stone, Woman was very rude and insensitive, when I could finally get past their answering service, saying it was MY fault for not saying where the site was! Larry saw it, he was there! The woman said I had to call the stone engraver myself-wasn't that their job? Unpleasant experience, they just don't want to admit their mistake, I talked to other directors who agree with me, as does my attorney. Avoid this place, they just don't care...
Posted: Jan 09, 2013
We had a horrible experience. We were given false and misleading information. I actually had to educate the young funeral director on the facts of Social Security as he was confused to the law. After they changed the amount on the invoice, they actually told me that they were sorry that it was confusing for me. Believe me, I am not confused. They are greedy and shady.
Posted: Dec 07, 2013
New Britain, Connecticut
Very disappointing service! Paul Shaker turned out to be a very arrogant and unprofessional funeral director, and he over charged us the amount originally agreed upon. During the funeral service, only four ushers from their funeral home came and could barely hold up the casket, leaving many of our family members gasping and hoping our (petite sized) loved one would not be dropped! If you are researching a professional funeral home, I would look elsewhere!
Posted: Jul 09, 2013
I'd give this place 0 stars if I could. The man running the place is the rudest person I've ever met. He started taking flowers off my Nanny's casket and packing her up while we were still in the funeral home crying. He and his staff made laying my Nanny to rest an absolutely horrible experience.
Posted: Oct 04, 2014