Rose Hill, Virginia
today is the 20 0f april your web site needs to be updated on funerals that you have
Posted: Apr 20, 2013
Be very careful with this funeral home. They may lack honesty, and or diligence.
A year ago we lost a parent/In-Law. We used Modell because the parent's spouse was handled through them. During the arrangements ,with the owners daughter, we informed her that the Parent had changed it's mind, and instead of the full burial package, the Parent had previously decided on, the parent wanted Cremation, and a Memorial service at our Church. The Pastor had become a good friend. The Daughter worked with us on the Urn, cards and the arrangements of the remains. Yet, it appeared to us that she became preoccupied with other matters and wanted to give us over to someone else as soon as she could. On later reflection we questioned ourselves on her leaving us was due to the amount of money we were not spending.
Months passed as I went through boxes of the parent's records, gotten food poisoning, and spent weeks sipping Broth and sleeping. As we did not pay in full immediately Modell put the account into collection. While recovering I spent an hour in the morning and another in the afternoon back in the boxes. Discovering, in a bundle of old Bank records, a Customer's copy of a Forethought Funeral Insurance policy written by Modell Funeral Home.
I contacted Modell and the daughter answered. I told her what I had discovered, and her immediate response was how glad she was that she was not the person to have handled this. How that person should have checked the records. (She must have been doing something else when she spent over ten minutes checking, or she did find the records?, we do not know). She then asked to take care of the matter for us, for which I declined, having no confidence or trust in her or them.
The story continues but the above is the essentials. I still question myself on whether or not she was diligent, or if she had found the policy. Did she have a lack of memory in handling us, or was she trying to cover herself. Did she put us in collection to further gain funds and cover themselves?
What was nice, was that in the final meeting she never gave us or offer us any credit for there lack of service, Professional to the end. Oh, I forgot they messed up the cards.
Posted: Mar 05, 2015
Laurinburg, North Carolina
My family is disgusted with this funeral Home ethic and how greedy one of the owners was about my family memeber death.
Posted: Oct 26, 2012
I'd give this place 0 stars if I could. The man running the place is the rudest person I've ever met. He started taking flowers off my Nanny's casket and packing her up while we were still in the funeral home crying. He and his staff made laying my Nanny to rest an absolutely horrible experience.
Posted: Oct 04, 2014
Enfield, North Carolina
I have used Clark's Funeral Home for five of my family members and he done an excellent job. I highly recommend his services to any and everyone. He is very professional and polite. Thanks Mr. Clark....you are one of the best!
Posted: Oct 06, 2013