Colorado Springs, Colorado
We recently lost our mother due to complications after an unexpected surgery. What a shock! It was devastating. Anyone who has been through the loss of a loved one knows it is a daunting and overwhelming experience. We were all dreading the trip to the funeral home to start the process of putting mom to rest. However, Barb and the incredible staff at Swan-Law made the experience as painless as possible. The staff was professional, thoughtful and most of all genuine. Yes, guiding you through the process is their job. However, each person we dealt with was sincere, gentle and understanding.
The on-site reception room we opted to use after the memorial was perfect. It was so easy to have guests simply cross the hall to visit and share stories about mom. We were not pressured to use the room, it was simply offered. Barb also suggested a very modest menu that fit our needs perfectly.
My father is so happy with the service and attention we received, he plans on making pre-arrangements for his memorial with Swan-Law's pre-planning service. We shed plenty of tears planning mom's services, but were surprised to also share quite a few smiles and laughs at the same time. I would highly recommend using the Swan-Law for your funeral/memorial needs.
Posted: Feb 02, 2015
Ozone Park - Queens, New York
Very bad experience. Funeral Director wasn't compassionate,and acted like my friend's young daughter was a dog, the way he talked about her and the service. Very bad bedside manner.
Posted: Jul 03, 2012
Posted: Feb 25, 2013
you will be very pleased with Frank and his family and threatment you get at a time in your life when you need it the most,their attention to detail takes the biggest burden off your shoulders, Frank has taken care of all of our family funerals and exactly for the reasons stated above, i didn't think it could be any better but now with his son in the business with him i see this family headed for generations to come, thank you Frank for helping my family , the burdens taken off our family were immense God Bless you and your family. Sincerly Faith Biscontini
Posted: Dec 22, 2013
I was very pleased with the professionalism of the staff. Everyone was patient, empathetic, and understanding with our handling our family's needs.
Posted: Jan 01, 2014