Kadoka, South Dakota
guestbook for Winona Carson
Posted: Jan 08, 2013
Walled Lake, Michigan
what wonderful people i can't say enough about the wonderful service and care they provided our family at the passing of our wonderful Leah
Posted: Apr 30, 2012
Be very careful with this funeral home. They may lack honesty, and or diligence.
A year ago we lost a parent/In-Law. We used Modell because the parent's spouse was handled through them. During the arrangements ,with the owners daughter, we informed her that the Parent had changed it's mind, and instead of the full burial package, the Parent had previously decided on, the parent wanted Cremation, and a Memorial service at our Church. The Pastor had become a good friend. The Daughter worked with us on the Urn, cards and the arrangements of the remains. Yet, it appeared to us that she became preoccupied with other matters and wanted to give us over to someone else as soon as she could. On later reflection we questioned ourselves on her leaving us was due to the amount of money we were not spending.
Months passed as I went through boxes of the parent's records, gotten food poisoning, and spent weeks sipping Broth and sleeping. As we did not pay in full immediately Modell put the account into collection. While recovering I spent an hour in the morning and another in the afternoon back in the boxes. Discovering, in a bundle of old Bank records, a Customer's copy of a Forethought Funeral Insurance policy written by Modell Funeral Home.
I contacted Modell and the daughter answered. I told her what I had discovered, and her immediate response was how glad she was that she was not the person to have handled this. How that person should have checked the records. (She must have been doing something else when she spent over ten minutes checking, or she did find the records?, we do not know). She then asked to take care of the matter for us, for which I declined, having no confidence or trust in her or them.
The story continues but the above is the essentials. I still question myself on whether or not she was diligent, or if she had found the policy. Did she have a lack of memory in handling us, or was she trying to cover herself. Did she put us in collection to further gain funds and cover themselves?
What was nice, was that in the final meeting she never gave us or offer us any credit for there lack of service, Professional to the end. Oh, I forgot they messed up the cards.
Posted: Mar 05, 2015
I found this establishment very difficult to work with in such a hard time of my life. The only thing a funeral home should provide is comfort and understanding. Not show a terrible attitude and ignorance. Shame on them!
Posted: Mar 27, 2014
Saint Clair, Pennsylvania
I would like to share my story with any one that is going to consider James Evans Funeral Home To complete there Family's Last wishes. Me and my family went to the Evans Funeral Home Aug 19 2011 When I lost my mother . These people were Very Kind Very Respectful and Very Considerate to my family . They went above and beyond For my family . They are Very understanding of people finances and Did there very best to help my family . And so that is why my family went back to them sadly again this year When my father past away . Witch was even harder to pay for because my father didn't believe in paying for his death before hand .. yea I no some people would think that is dumb well yes and no .. So me being the youngest of my dads five children . It was left to me to pay because The Evans Funeral Home new I was the only one that could pay for my father.. So once again these wonderful people help my family every way they could .. And for that I got to lay my father to rest with my mother were he wanted to be.. So I would love to tell every one this is the best place you could go to take care of your family last wishes .. Because these people will do a 100% job For you .. So I would like to say again to The Evans Funeral Home thank you again from the bottom of my heart .. Melissa Butler & Butler Family
Posted: Nov 11, 2015