This was the first funeral home I had been to where I felt the funeral director was only interested in money. Small and not enough seats for everyone. He told me if I was going to stay that I needed to find a seat and sit. I informed him that there were not enough seats. He said there are 2. There were 20 of us standing. He tried to make the daughter of the deceased sit in the back. His "bed side manner" was terrible. He was rude and disrespectful. Telling everyone they needed to get to their cars after the service when they were paying their last respects. There were absolutely no one who lined up cars or even police to direct traffic going to the cemetary. He would speed up to 65 mph and many were left behind. They started the tent before everyone was there or even out of the cars. If you want a funeral home who appears to care for you, I do not recommend this Gerts Funeral Home in Brook, Indiana.
Posted: Mar 18, 2013
The McCarthy brothers could not have been kinder, more professional or more helpful to our family in handling the arrangements for my father. We had a real sense of the integrity of this family as they helped us during this challenging time. In this day and age it is wonderful to find a company that truly cares and listens.
Posted: Jun 19, 2012
San Diego, California
Short and sweet; this is a business obviously under the influence of a caring mother and grandmother. Mrs. Williams cares more about getting your family through a difficult time than she does about how much you're spending. A mortuary is no place to visit but if you must, go where they care and where you won't get taken advantage of.
Posted: Aug 27, 2014
Kansas City, Missouri
My experience with Duane E Harvey funeral home was compassionate, patient, and kind. Our mother was our jewel and they treated her as such. We appreciated all their help.
Posted: Oct 06, 2012
Sorry to say this is not the best of services. No one answers the phone to pick up the departed. Real nice when you paid up front. Sorry Charlie. Come back when you can...
Posted: Dec 11, 2013