Ozone Park - Queens, New York
Owner was wonderful on the telephone
Posted: Nov 28, 2012
02/23/13 at 11:00 am, Mr. Willam Creed was laid to rest in the Mount Comfort Cemetary. The weather was not perfect with a drizzling cold rain. Our family stood by Mr. Creed's grave site under a canopy that had been erected by your grounds keepers as well as metal folding chairs that had a cloth covering. Family members attempted to sit in the chairs only to discover they were completely saturated with water and the cloth covers have to be removed and the seats dried with kleenix. After sitting down water started to leak down on our family. I looked up and noticed not only was there a large tear in the canopy but you could see mud on the interior. Mr. Creed's casket was draped with an American flag which was also had water leaking on the top of it. I found this incident to be very disturbing by the lack of professionalism that was exhibited by your employees this day, Several of my family members are elderly and they got soaking wet. Mr. Creed was my uncle and Korean War veteran, the only professionals that did their duty this day was the Army Honor Guard and the Minister. My famly was insulted by the way your cemetary did not exercise due care to insure that their service would be made as comfortable as possible it is unexcusible to say the very least. My aunt had to pay $2300 for this service provided by your employees which is totally out of line for the quality of service provided.
Posted: Feb 24, 2013
Laurinburg, North Carolina
Oh! man please don't use this company. They switched on us at the last minute and we had the funeral at one of there chapel it was horrid, old and a man played the old run down piano. They gave us only one wreath for my brother and no more. Especially with the money upfront that she wanted, they could have done better than that.It didn't show they cared. Just greedy
Posted: Oct 26, 2012
Santa Anna, Texas
The most caring and compassionate funeral service for my Grandfather Raymond "Red" Cupps in February '06.
Posted: Feb 19, 2013
Beware of giving credit to the Deborah L Wilson Funeral Home, She has promised to pay her casket bill of $3745.93 for six months. No More excuses Debbie pay your bill.
Posted: Oct 17, 2013