Steer clear of Clines Mortuary!
Someone very close to me recently passed away. Cookie Cline was hired to do the funeral and make the arrangements, typical funeral director stuff. I should mention that my family is far from 'well-off', so we put together a pretty modest funeral and bought the casket elsewhere. We were charged nearly $9k for his services, which had to be paid in full before anything happened, forcing us to take out a loan until the insurance arrives. This was non negotiable, and he already had our loved one.
Then the night of the wake... It was held in Victoria, where the paneling on the walls is still from the 70's, end tables and desks were all water stained with the finish coming off, and the mens room was out of order. I along with numerous people heard Cookie cussing freely, being extremely condescending when asked questions, also being exceptionally rude to mothers with fussy babies or children (almost yelling), and telling jokes about his dick and circumcision. On top of all this, he began taking down flowers at 8:30 and rudely forced us to leave the funeral home at 8:37pm. ("Time to go to your cars guys. Time to go home.") That doesn't seem like a big deal until you think about the few *minutes* you have left to see someone you cared about forever.
The day of the funeral, he knowingly allowed someone to 'sneak' something into the casket without the spouses consent, which wasn't realized until later in the day after it was all said and done. Immediately after finishing services at the cemetery (which was unmowed with grass 8" tall, pallbearers nearly tripped multiple times), Cookie instructed us all to leave, citing the luncheon as his reason. He literally told someone to grab the sobbing spouses wheelchair and take her to the car because people are waiting on her.
Overall, my family paid Cookie Cline almost $9k (services only, casket not included) for an outdated, unmaintained facility where he was extremely rude and disrespectful while putting forth an unacceptably minimal amount of work or care.
All this being said, I beg you to reconsider choosing Clines Mortuary should you find yourself in a position that requires the type of services he offers... This is far from the mortuary Harold Cline operated. For the sake and dignity of your loved one, find a different funeral director. Please share this so others know what they might expect when hiring Cookie Cline.
Posted: Jun 12, 2015
El Dorado, Arkansas
wayne hiawatha stevens buried coffins july 30 1998 young,s funerals homes eldorado arkansas 1-314-225-5856 .
Posted: Apr 13, 2012
East Cleveland, Ohio
they never answer their phone
Posted: Apr 16, 2012
This funeral home not only over charges people at the worst times of their lives they seem to think its ok!!! They treated my loved one with complete disrespect and turned a very hard time into a complete disaster !! I would not recommend this place to anyone !!
Posted: Jun 27, 2016
Ridgewood - Queens, New York
George Werst is the most Honest and compationate funeral home I have ever dealt with. They take care of your every need before, during and after the loss of a loved one.
Posted: Jun 03, 2015