My fathers services were as nice as it couldve been with this provider. The employees wore nice suits with white gloves and were meticulous with ushering the family hurriedly through the services and into the waiting cars. My fathers obituary was butchered and when we tried to have it corrected at 8:00 pm after it was published on the website, we were told it was too late and Ms Buggs rudely said she could not send in the correction to the local paper because it would cost money, even though I offered to pay for it. My fathers name is Charles but it read "Clarence" on the obituary. My sons name was misspelled. Other family members names were changed even though we tried do have everything corrected before it went to print, it was unsuccessful. The obituaries that were handed out at the funeral had my fathers name as Clarence too. We weren't allowed to mingle and talk with family and friends who had driven 6 hours or more to pay respect, because they ushered us straight from the cars to our seats, then began the service. I don't care about the nice suits they wore or the limos they allowed us to ride in. My father and my family was disrespected with all the mistakes. It was just too much. I give them 1 star because they did a fine job making my daddy look nice.
Posted: Aug 16, 2012
Driving thru your town on Monday nite I saw your sign and wondered if my Grandfather Leo Martin Finnegan Sr who was a funeral director in Minot North Dakota in the 1920s to the late 1940s is possibily related to the person behind the Finnegan name. My Grandfather was from Minnesota and was traveling to I believe Cutbank to work but got off the train in Minot saw my Grandmother and never left. My Mother is 89 and when I told her she wanted me to check as she is the last member of her family.You can contact me by email @ email@example.com if this is a possability. Thank you for your time. Sincerely, Judy Steinhadt daughter of Margaret Ellen Finnegan Penne
Posted: Jul 11, 2012
Thanks to everyone at Virgil T Golden. Our WWII veteran father could not have been better taken care of. Cindy Buckner took care of all arrangements professionally and kindly. My family highly recommends. Thank you, Kare
Posted: Apr 02, 2014
I Called this very rude man about arrangements about my next husband father of my children. He yelled at me refusing to help or find out all that I wanted and hung up on me!!
Posted: Mar 25, 2012
New Bedford, Massachusetts
My Aunt's service was July 3, at Rural Cemetary, at the spot her flatstone was going to be placed. All services were paid up front, but as of Jan, 2013, still no stone, Woman was very rude and insensitive, when I could finally get past their answering service, saying it was MY fault for not saying where the site was! Larry saw it, he was there! The woman said I had to call the stone engraver myself-wasn't that their job? Unpleasant experience, they just don't want to admit their mistake, I talked to other directors who agree with me, as does my attorney. Avoid this place, they just don't care...
Posted: Jan 09, 2013