I'd give this place 0 stars if I could. The man running the place is the rudest person I've ever met. He started taking flowers off my Nanny's casket and packing her up while we were still in the funeral home crying. He and his staff made laying my Nanny to rest an absolutely horrible experience.
Posted: Oct 04, 2014
We had a horrible experience with this funeral home. My parents bought lots there over 50 years ago when the cemetery and funeral home were one...Palms Memorial...but had since moved away. Trying to make arrangements with them to receive my dad's body and set up a grave side service were ridiculous. Unnecessary stress at a difficult time. Our local funeral director, who was handling the immediate details, was dumbfounded. We have one remaining plot for my mother but will not deal with them again! If I could give less than one star I would.
Posted: Nov 16, 2014
The McCarthy brothers could not have been kinder, more professional or more helpful to our family in handling the arrangements for my father. We had a real sense of the integrity of this family as they helped us during this challenging time. In this day and age it is wonderful to find a company that truly cares and listens.
Posted: Jun 19, 2012
Buffalo, New York
MY MOTHER, THE LATE FANNIE DIXON'S BODY WAS PREPARED AT THE ALFRED LEWIS MORTUARY, 968 JEFFERSON AVENUE, BUFFALO, NY. I DELIVERED THE OBITUARY TO MRS. SMITH ON 1/2/13 FOR THE NEWS RELEASE. THERE WAS NO OBITUARY SENT TO THE LOCAL NEWSPAPER, THE BUFFALO NEWS. THEY DID NOT AFFORD THE FAMILY THE CUSTOMARY PRE-REVIEW OF HER BODY BEFORE THE WAKE AND FUNERAL ON 1/4/13. UPON THE FAMILY'S ARRIVAL FOR THE WAKE AND SERVICE WE WERE ALL SHOCKED TO SEE THAT SHE BORE NO RESEMBLANCE TO HERSELF AT ALL. HER FACE PROTRUDED WITH AN OVER ABUNDANCE OF PACKING, THE RUBY RED LIPSTICK THEY HAD ON HER WAS ABNORMAL AND WE ARE STILL IN A STATE OF SHOCK AND ANGER OVER THIS. THE LAST LOOK WE HAD OF HER REMAINS WILL BE A VISION THAT WE WILL NOT AND CANNOT FORGET. ALL WHO ATTENDED HER SERVICE WERE ALARMED BY HOW THEY MADE MY MOTHER LOOK LIKE AN ENTIRELY DIFFERENT PERSON. WE WILL BE HAUNTED BY THIS SHOCKING MEMORY FOR THE REST OF OUR LIVES. WE CANNOT GET THIS HIDEOUS VISION OF OUR MOTHER OUT OF OUR MINDS!!! PLEASE RESPOND TO 10 ELTON PLACE, BUFFALO, NY 14208. NO EMAILS PLEASE!
Posted: Jan 10, 2013
So sorry to hear about Mae, I loved her. She was a dear friend and colleague at the bowling alley. Don'y forget that she also was a member of the Portsmouth Women's Bowling Assn. Hall of Fame.
Posted: Mar 15, 2013