Las Vegas, Nevada
My brother and I chose Desert Memorial to perform our dad's cremation since their reviews were good and their rates were low. We dealt with Kristen Anderson, and we told her to ship our dad's remains to his former Kentucky address only if they could do so prior to his memorial service. Otherwise, she was to refund the shipping charge and provide me with instructions on when and where to pick up my dad's remains.
About two (2) months after my dad's memorial service, Desert Memorial finally conducted my dad's cremation and sent his remains to his former address in Kentucky, without notifying us and against our prior instructions. They only told me about this after I inquired about it. Now, they are attempting to wash their hands of the matter, forcing us to attempt to clean up their mess, so to speak.
I would definitely recommend looking elsewhere, since no one wants to deal with this company's mistakes in addition to the pain of the loss of one's loved one.
Posted: Jan 03, 2015
Why don't you put the email address of the Funeral Home as well as the street address? I can't find the email address for the Funeral Home I want to contact anywhere on your website.
Posted: Jul 11, 2012
Cedar Grove, West Virginia
I want to say that Roger is such a great 't think person. He was so helpful with everything. I don't think he left anything out. He even let me do a slideshow for my dad. They are all great people.
Posted: Jun 18, 2012
I hope I did not send a personal message to a friend which will appear in Morgan Jeffer's book on line. If I did, could you delete it. It was not nice and i would not want anyone to read it.
Posted: Feb 16, 2014
BIBS FUNERAL DIRECTORS ARE THE MOST CARING PEOPLE I HAVE KNOWN, THEY TOOK CARE OF MY SISTER, I WAS IN BADLY NEEDED A FRIEND, THEY HELP YOU IN ANY WAY POSSIBLE, AND ALSO I RECOMMEND THEM TO ANY ONE IN NEED OF A VERY CARING FUNERAL DIRECTOR WHO WILL STAY BY YOUR SIDE ALL THE WAY
Posted: Sep 01, 2012