Las Vegas, Nevada
My brother and I chose Desert Memorial to perform our dad's cremation since their reviews were good and their rates were low. We dealt with Kristen Anderson, and we told her to ship our dad's remains to his former Kentucky address only if they could do so prior to his memorial service. Otherwise, she was to refund the shipping charge and provide me with instructions on when and where to pick up my dad's remains.
About two (2) months after my dad's memorial service, Desert Memorial finally conducted my dad's cremation and sent his remains to his former address in Kentucky, without notifying us and against our prior instructions. They only told me about this after I inquired about it. Now, they are attempting to wash their hands of the matter, forcing us to attempt to clean up their mess, so to speak.
I would definitely recommend looking elsewhere, since no one wants to deal with this company's mistakes in addition to the pain of the loss of one's loved one.
Posted: Jan 03, 2015
My mother-in=law passed on 9/7/2012. as of today, 13 days later, her remains still have not been cremated. The funeral home, Forest Park has not even sent the affidavit to her Dr. for a signature on the death certificate! All we get is the run around! They were awful quick to collect our money though. Extremely unprofessional. If I could rate them lower than a 1 I would.
Posted: Sep 20, 2012
Brooklyn, New York
My dad passed & we needed a place for his service & Cleveland R Vaughn was very professional, sincere & reasonable & I would definitely recommend them
Posted: Dec 11, 2013
they got my e-mail and never once informed our family of any written documents from any insurance agency and then began to charge us more than what they said would be the final price. we need proof before we pay legal proof.
Posted: Mar 13, 2013
Winnsboro, South Carolina
This is for my Aunt Sis who was not just a Aunt to me but like a mother too. Aunt Sis never complained but she sure would keep you in line. I will never forget the best times of my life when I was suppose to be coming to Aunt Sis for the summer and it turned out to be the best times of my life. Aunt Sis would have to sendthe forces out to find me and my cousin Bill because I didn't want to come home. It was like yesterday. I can still smell the breakfast she would cook fore me and the fried chicken in the evenings she was the best Aunt anyone could ask for. Aunt Sis I am going to miss talking to you and all the good times I had with you. You always stuck up for me and I will love you forever in my heart. God Bless you and keep you safe and warm until we all meet again. I Love You from the bottom of my heart!
Posted: Dec 04, 2013