The workers always seem grumpy and like they are being put-out by our family both times I have been here for funerals. They also don't seem to like having children in their parlor even when they are a major part of our family. I was not overly impressed either time our family used their services.
Posted: Feb 21, 2013
Malone, New York
This funeral home is in the process of a change in management. The new management is not as professional nor as compassionate as the former. I can say he managed to get my name wrong in the obituary for my father's funeral. I give 1star as there is no 0 star.
Posted: Jan 22, 2014
Laurinburg, North Carolina
My family is disgusted with this funeral Home ethic and how greedy one of the owners was about my family memeber death.
Posted: Oct 26, 2012
Where do you take deceased people to be cremated?
Posted: Jun 13, 2012
Colorado Springs, Colorado
We recently lost our mother due to complications after an unexpected surgery. What a shock! It was devastating. Anyone who has been through the loss of a loved one knows it is a daunting and overwhelming experience. We were all dreading the trip to the funeral home to start the process of putting mom to rest. However, Barb and the incredible staff at Swan-Law made the experience as painless as possible. The staff was professional, thoughtful and most of all genuine. Yes, guiding you through the process is their job. However, each person we dealt with was sincere, gentle and understanding.
The on-site reception room we opted to use after the memorial was perfect. It was so easy to have guests simply cross the hall to visit and share stories about mom. We were not pressured to use the room, it was simply offered. Barb also suggested a very modest menu that fit our needs perfectly.
My father is so happy with the service and attention we received, he plans on making pre-arrangements for his memorial with Swan-Law's pre-planning service. We shed plenty of tears planning mom's services, but were surprised to also share quite a few smiles and laughs at the same time. I would highly recommend using the Swan-Law for your funeral/memorial needs.
Posted: Feb 02, 2015