I have never in my life been so DISGUSTED with a business. Absolute lack of class, dignity, honor, and respect! The proprietor made us feel second class - like we were a burden to his busy schedule, and business - rushing through details like we were in line for a burger and fries! He even made us feel like we were holding him up, like what he was doing was a favor for us. How can anyone remain in business without some empathy at a families time of suffering, and need for compassionate patience is beyond me. If I could rate him lower than 1 I would. And parking was terrible.
Posted: Dec 13, 2012
How do I view the comments written-I sent one and want to view it?? janet everhart
Posted: Feb 18, 2013
Glen Burnie, Maryland
I would NEVER recommend this funeral home to anyone. I would never want a family to experience what mine did. It started when my mother in law passed and they sent one person to pick up her body. They had the two son's and grandsons place her in the body bag and carry her down the steps and outside to the van to take her away. Her head was exposed and even the neighbors were in disbelief. When I questioned Carol at Fink Funeral Home she said they were short handed and that was why only one person showed up to pick her up.. I had asked her what would of happened if my 84 year old father in law had been there alone and she said then they would have called the police for assistance, but they didn't do that. My husband will have that memory of his mom in that bag until the day he dies......ITS UNACCEPTABLE! The obituary had her name spelled wrong, the typing had mistakes and the grammar was deplorable. Doesn't anyone proof read this things?. The death certificate had the wrong social security number and I was told the corrected ones were in the mail. I never received them and after numerous phone calls I had to go myself to Vital Records and repay for them myself. When I kept calling Carol for these she said to me, "well they are coming from Glen Burnie." Il live in Baltimore County and mail arrives within a day or 2. Again, we never received them when I kept calling her, she hung up on me. I wouldn't even give this hole in the wall a1 star rating. Do yourselves a favor and go to a reputable place for your loved ones, this is NOT THE PLACE TO GO ! Save your family the grief mine had to suffer !!!!
Posted: Mar 06, 2015
Our family attended the service for Mary Hildebrand on Thursday the 3rd of January, 2013. The front cover of the folder was done beautifully with a picture. Then I opened the folder! The Twenty-third Psalm was on the left side covering another picture of the husband and wife. The right side, said that service was at 1:00 a.m. REALLY....Casket Bearers names, were in correct...first name and last...double wrong. Oh and the back, which could have had the darling picture of the couple, that was covered in words....was blank! Proofing is a must in this business, it will save many tears.
Posted: Jan 08, 2013
Ozone Park - Queens, New York
Owner was wonderful on the telephone
Posted: Nov 28, 2012